Calido Flex Living & Dazia Capital are looking for a GUEST SERVICES Intern
Location: North Madrid (Alcobendas / Valdebebas)
Mode: On-site
Level: Entry
Calido Flex Living is redefining versátil, high-end temporary living in Madrid. With 4 new buildings (1,300 apartments) and a goal of 2,500 units in Madrid , and planned expansion across Spain, we’re growing fast. We’re part of Dazia Capital , a leading real estate investment and asset management firm in Spain, so opportunites to grow and develop are always available.
Why Calido?
· Be first Join the future of urban accomodation and be among the first professionals defining co-living in Spain.
· Collaborative culture with no rigid hierarchies
• Strong values : respect, innovation, entrepreneurship
• Real growth opportunities and exciting projects
Your role
As GUEST SERVICES Intern, you’ll join the reception team, working closely with the building´s General Manager to generate unforgettable residencies for our guests.
Your mission
Be a source of knowledge and solutions for our customers,
deliver an outstanding guest service experience, and maximize occupancy through strong customer service. DON´T WORRY, WE WILL GUIDE YOU EVERY STEP OF THE WAY WITH CONTINOUS TRAINING AND FEEDBACK
You will learn to:
· Serve as the primary point of contact for guests, providing information and addressing inquiries regarding services and amenities.
· Navigate reservations systems and customer management systems such as MEWS.
· Understand the operational cycles of both short and long term residencies.
· Learn the art of auxillary income- how to generate additional sources of revenue.
· Maintain accurate records of reservations and activities and generate reports.
· Assist in planning and executing open houses, social events, and community outreach initiatives.
What are we looking for ️♀️
• Fluent Spanish & intermediary level English
• Comitment to 3 months of internship (30 hours per week).
• Proactiveness, independence, positive energy
📌 Becario hostelería (Comunidad de Madrid)
🏢 CALIDO LIVING
📍 Comunidad de Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.