We deliver hyper-private scale innovation and technology to safeguard and secure data, enabling true data sovereignty even as the pace of change accelerates. Our best-in-breed sovereign technology delivers privacy and control over where companies’ data resides, where it flows, and how it’s accessed.
We’re here to rewrite the story of data sovereignty – empowering innovators, pioneers and visionaries to make their mark. We strive for the perfect balance of simplicity and excellence in everything we do, and we’re looking for people who are ready to join our journey and rewrite the story of data sovereignty.
Role overview The Product Operations Lead – Domain Services enables the reliable, scalable, and compliant operation of domain products by owning cross-functional operational complexity that spans Product Management, Engineering, Support, Finance, Security, Legal, Procurement, and external partners such as registries, resellers, and vendors.
supplier and registry onboarding and performance management; The role is internally and partner facing, strategic in nature,
and distinct from Service Desk, Incident Management, and Change Management functions. Identify and manage cross-team operational dependencies (Product, Engineering, Support, Finance, Legal).
Manage operational relationships with registries and suppliers, including onboarding, performance monitoring, and issue coordination.
Ensure clear communication and handoffs between Product, Support, and Engineering for complex operational scenarios.
Regulatory Compliance & Governance (in partnership)
Ensure domain product operations align with ICANN policies, GDPR, and industry regulations , in partnership with Legal, Security, and Compliance teams.
Coordinate audits, accreditations, and compliance reviews from a product operational perspective .
Maintain operational oversight of registry and supplier compliance requirements (e.g. Identify and assess operational risks related to domain lifecycle, partners, suppliers,
📌 Product Operations Lead (Málaga)
🏢 Ilkari
📍 Málaga