Role Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting‐edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‐making, empowering our teams to produce innovative and impactful results. Role: Account Director Location: Madrid, Spain (O ffice presence expected at minimum 3 days per wee k) Please submit your CV in English
What you'll do Lead day-to-day client relationships, building trusted partnerships with senior stakeholders and proactively managing expectations across all active workstreams.
Be accountable for the financial health of the account, including gross profit, margin management,



accurate forecasting, timely MI reporting to the Group Account Director, and resolution of late payments.
Run the weekly account and project management WIP, overseeing project run rates, job ownership, and client satisfaction across the studio.
Line manage a team of 5 people, supporting day‐to‐day performance, professional development, and wellbeing.
Be accountable for delivery against account growth targets, identifying and developing opportunities within existing client relationships.
Challenge and inspire the team to produce the strongest possible creative and strategic output, raising quality across all deliverables.
Act as the escalation point when client or internal SLAs or processes are not met - document issues, recommend improvements, and work with department leads to resolve them.
Negotiate with the client on the team's behalf, finding outcomes that protect both output quality and team capac

📌 Account Director (Madrid)
🏢 Doist
📍 Madrid