Junior Account Manager Digital Sales (Belux market) at SoftwareOne
As a Digital Sales Account Manager, you will serve as the primary point of contact for SME clients, managing relationships and ensuring exceptional service delivery. Your focus will be on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.
Responsibilities
- Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
- Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Escalation Resolution: Address and resolve post‑sales issues, collaborating with cross‑functional teams to troubleshoot problems.
- Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.




- Data‑driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
- Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
- Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.

Qualifications
- Fluent in French and English (also speak Dutch, that’s a big plus)
- Passionate about S ales and about looking for E xcellence in customer satisfaction
- Experience in selling Technology: Products, and Services
- Strong Verbal Communication and Negotiation Skills
- Customer Onboarding and Handling Expertise
- Escalation Management Proficiency
- Request Tracking and Collaboration Skills
- Ability to convert Business Problems to Technical Solutions
- Continu

📌 Junior Account Manager Digital Sales (Barcelona)
🏢 SoftwareONE
📍 Barcelona