About Parser
Technology alone does not create impact – the right teams do. Founded in 2018, Parser is a boutique technology services and consulting firm helping global organizations solve complex business challenges through digital transformation, product development and AI enablement.
We are a fast growing team of 340 engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East. We combine global reach with a mindset focused on agility, senior expertise, and close collaboration. We work as an extension of our clients' teams, helping them define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value.
Why Join Parser?
If you are looking for a place where you can think beyond execution, take true ownership of outcomes, influence decisions, and continuously learn alongside top-tier specialists in a truly general environment, we'd love to meet you.
Role Overview
As a Tech Support Service Specialist at Parser,



you will be responsible for powering the IT support solutions that will help the company and its clients.
Responsibilities
- Develop workflows to automate business processes.
- Identify and act on opportunities to improve and update software and systems.
- Identify opportunities for team training and skill advancement.
- Develop and implement IT policies and best practice guides for the organization.
- Design training programs and workshops for the internal staff.
- Conduct regular system audits.
- Run and share regular operating system reports with senior staff.
- Participate in major IT projects including system updates, upgrades, migrations, outages and implementations.

Essential Requirements
- 5 years of IT system administration experience.
- 5 years of support and infrastructure experience.
- Experience with or knowledge of programming languages and operating systems (MacOS, Linux and other Windows-based systems), current equipment

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