- Multinational Retail Company
- International IT Project Leader

Multinational Retail Company (Quick Service Restaurant (QSR) Industry)
The IT Project Manager will ensure the successful delivery and on-going optimization of the Tech solutions for the European region. The focus of the role will be to ensure solutions across front-end, back-end and integration layers are in place, and Franchisee partners have needed capabilities, processes, knowledge and skill to drive Technology. The goal is to make sure customer & employee experience across all IT systems is relevant. This position will work collaboratively across the functional headquarter teams as well as the functional Franchisee teams.
Key responsibilities:
Strategy (10%)
- Work with Franchisees partners for the countries in scope to build the tech project roadmap based on Integral strategy, local needs, and corporate standards.
- Support Franchisees partners in Implementation of Tech Operating Model for the countries in scope
- Measure and report on Tech roadmap implementation progress





Definition/Enhancement of Technical Standards (40%)
- Assist in assessing Franchisse's Functional standards compliance and Tech operation model compliance.
- Train, measure and follow-up with Franchisee partners on Tech Operating Model standards compliance to achieve target levels.
- Help the markets design plans to increase adherence to standards and make recommendations
- Support in corporate Tech Operating Model development and improvement. Design target processes, procedures.

Governance (40%)
- Work together with Franchisees partners, Europe Regional Digital team, Marketing, OPS, Development, and other relevant parties to identify Franchisee partners needs, gaps, recommendations, and target roadmap in IT.
- Support Franchisee partners in the solutions assessment, implementation process, delivery and decision-making around target tech stack.
- Consult Franchisee partners in the solutions support process, ensuring that all req

📌 IT Project Manager (Madrid)
🏢 Michael Page
📍 Madrid