Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation
DESCRIPTION
As our new Account Executive, your goal will be to identify, develop, and close expansion opportunities (cross-sell and up-sell) within a portfolio of existing enterprise customers across South East Europe and MEA.
You will work in close collaboration with Account Managers (AMs) and/or Customer Success Managers (CSMs), who maintain the primary relationship with the customer.



Your mission will be to act as a strategic partner to maximize the value customers get from the Sinch product portfolio while driving revenue growth.
You will be based in Madrid, but you will collaborate with colleagues across Europe and report to the Sales Director South Europe. Your territory will be the one assigned to South Europe MEA.
KEY TASKS AND RESPONSIBILITIES
- Strategic Relationship Management: Build and manage executive-level relationships to position Sinch as a strategic partner within the assigned customer base
- Opportunity Identification: Proactively identify and pursue expansion opportunities, with a focus on qualified cross-sell and up-sell initiatives
- Account Planning: Collaborate closely with the AM/CSM to develop a strategic growth plan aligned with the client's goals and objectives
- Solution Design: Deeply understand the client's needs and business requirements to design tailored solutions that deliver tangible value
- Commercial Deal Execution

📌 Account Executive (Madrid)
🏢 Sinch
📍 Madrid