Cooling / Air‑Conditioning Technician or Engineer

We are looking for a knowledgeable and customer‑focused Technician or Engineer to provide remote (telephone‑based) technical support for computer room and data center cooling applications. In this role, you will act as a key technical reference for our customers, leveraging your solid experience in the cooling industry — particularly with DX and chilled‑water systems — to support both pre‑sales and post‑sales activities.

Responsibilities
- Provide technical support and guidance to customers via telephone and email.
- Assist customers with product selection, system design, and troubleshooting.
- Attend appropriate quality conference calls.
- Collaborate with the sales team to provide technical expertise during the pre‑sales process.
- Conduct post‑sales support by addressing customer inquiries and resolving technical issues.
- Stay updated on industry trends, best practices, and product developments.
- Contribute to the development of technical support documentation and resources.

Languages




- Fluent Spanish (spoken and written) is required.
- Good working proficiency in English.

Technical Expertise
- Proven experience in the cooling / air‑conditioning industry, with hands‑on exposure to DX and chilled water systems.
- Understanding of computer room and data center cooling requirements is a strong advantage.
- Solid PC skills, with proficiency in relevant software applications and digital tools.

Professional Skills
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and internal teams.
- Strong problem‑solving and analytical capabilities, with a structured approach to troubleshooting technical challenges.
- Ability to perform well in a fast‑paced, dynamic environment, managing multiple priorities with confidence.

Education & Certifications
- Completed a recognized apprenticeship as a Refrigeration / Air Conditioning Technician, or
- Diploma or degree in Mechan

📌 Technical Support Engineer with Spanish (Barcelona)
🏢 Schneider Electric
📍 Barcelona