Overview

The Client Success team follows a Client for Life Philosophy. Associates ensure each Gartner client receives value far exceeding their investment by onboarding, proving the value of Gartner services, and stimulating engagement of products used by large client teams.

What you will do
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to junior professionals across various business functions, ensuring successful utilization of their Gartner subscription and resulting in customer satisfaction, retention, and growth.
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
- Facilitate client calls, understand client priorities, and recommend an action plan that drives high value and ROI on their Gartner membership.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
- Conduct regular reviews of client book of business, looking into performance and key client engagement metrics.

What you will need




- Fluent in English and Dutch.
- 2+ years relevant professional and/or internship experience.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
- Bachelor’s degree preferred.

What you will get
- Collaborative, team‑oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.

Equal Employment Opportunity

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity

📌 Client Success Partner (Barcelona)
🏢 Gartner
📍 Barcelona