Customer Service Representative (Dutch-speaking) - On-site - Electrical Automotive Industry XM01
Job Description
Experience the power of a game-changing career
Are you looking forwhat’snext?We’rea general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Ifyou’relooking to grow and be inspired, as aCustomer Service Representative in Barcelona(On-site),you will be part of our team ofgame-changerswho are powering the brands of the future inelectric cars.
Career growth and personal development
This isa great opportunityto experience the power ofwhat’snext and develop “friends for life” at the same time.We’llgive you all the training,cutting-edgetechnologies, and the continuing supportyou’llneed to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients,theircustomers, our people, our community, and our planet.
As a Customer Service Representative on our team, you will:
- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
- Provide cover for other Agents in their absence, either within the same team or across teams
-Understand and comply with administrative duties including holiday, sickness and overtime
-Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction
Your qualifications
We embrace ourgame-changerswith open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyo
📌 Customer Service Representative (Barcelona)
🏢 CNX
📍 Barcelona
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.