Company Description
With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.
Job Description
We're looking for a detail-oriented and proactive Shop Operations Specialist with Finnish to support the growth and success of our Finnish shop.
In this role, you will be responsible for ensuring that our product assortment is accurate, up-to-date, and available to customers. Your main focus will be product listings, product changes, promotions, and maintaining high-quality shop content. You will work closely with colleagues across Europe to ensure a smooth customer experience and support commercial goals in the Finnish market.
If you enjoy working with data,



solving operational challenges, improving content quality, and seeing the direct impact of your work on the customer experience, we'd love to hear from you.
Responsibilities
Manage product listings and product changes in the Finnish shop
Ensure products are correctly categorized, activated, and visible to customers
Maintain high-quality product content
Create and manage promotions
Perform quality checks and proactively identify and fix content issues
Support translations and adapt website content for the Finnish market when needed
Collaborate with internal stakeholders, including Content Team, Vendor Managers, Category Management and Campaigns Team
Contribute to continuous improvements of shop processes and content quality
Help reduce backlog and ensure timely execution of operational tasks
Qualifications
Fluent Finnish (C2 level) and communicative English
Strong attention to detail and quality
Good organiz

📌 E-commerce Shop Operations Specialist with Finnish (Madrid)
🏢 zooplus
📍 Madrid