Customer Service Representative (El Grove)

Customer Service Representative (El Grove)

12 ago
|
Nottingham Building Society
|
El Grove

12 ago

Nottingham Building Society

El Grove

Customer Service Representative - Worksop
Contract type: 12 month FTC
Hours: Part time, 21 hours per week
(3 full days per week, inc Saturdays)
Location: Worksop, Nottinghamshire, S80

Salary: Starting at 25,000 , with progression to 25,500 once fully competent
The salary shown is the fulltime equivalent. For parttime hours, well calculate a prorated salary based on your agreed working pattern
At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you.

This role is based on site, giving you the chance to connect face-to-face with your team and customers every day.

Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying for this role, please contact

As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone.



You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service.
Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners.

Heres a taste of what you will be doing as a Savings Customer Ambassador: -
- Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture
- Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score
- Contribute to the growth and retention of savings balances within your branch and the Network through account opening,

📌 Customer Service Representative (El Grove)
🏢 Nottingham Building Society
📍 El Grove

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