Dutch Speaking Customer Service Agent For Booking.com ( Start In 2027 )About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, renowned for connecting exceptional multilingual talent with world-class organisations across the continent. With a deep-rooted network spanning key industries including tourism, hospitality, and travel, we pride ourselves on delivering bespoke staffing solutions that elevate both businesses and careers. At Mercier Consultancy Group, we are committed to ensuring that every candidate we place enjoys a rewarding, long-term professional journey from day one.
Job Overview
We are thrilled to present a prestigious opportunity for a Dutch Speaking Customer Service Agent For Booking.com ( Start In 2027 ) position in Greece, working remotely within this stunning Mediterranean country on behalf of one of the world's most recognised online travel and accommodation platforms. In this dynamic role within the tourism industry, you will serve as a trusted point of contact for Dutch-speaking travellers,



helping them navigate bookings, resolve queries, and enjoy seamless travel experiences. This is a truly exceptional chance for Dutch-speaking professionals to build a meaningful career in tourism while embracing the extraordinary lifestyle that jobs in Greece have to offer.
Key Responsibilities
Deliver outstanding customer support to Dutch-speaking travellers via phone, email, and live chat, addressing all enquiries related to hotel bookings, travel arrangements, and tourism services on the Booking.com platform.
Assist customers with reservation modifications, cancellations, refunds, and rebooking requests, ensuring each interaction reflects the highest standards of service within the tourism sector.
Proactively resolve customer complaints and escalations with professionalism, empathy, and a genuine commitment to traveller satisfaction.
Collaborate with internal teams and tourism part

📌 Dutch Speaking Customer Service Agent For Booking.com (España)
🏢 Mercier Consultancy Group
📍 España