We are Impress: We believe everyone deserves a healthy smile

As the No.1 chain of technology-enabled orthodontic clinics in Europe, we are redefining how orthodontic care is delivered through a unique combination of medical expertise, advanced technology, and fully digital patient journeys.

In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest-growing HealthTech platforms in the region.

We are seeking a strategic, data-driven, and highly collaborative Director of Demand & Capacity Operations to spearhead our network-wide operational strategy. In this executive-facing role, you will own the critical intersection of commercial demand and clinical capacity. You will design the frameworks, predictive models, and cross-functional processes that ensure our clinic network is optimally resourced to handle forecasted growth while maintaining an exceptional standard of patient care.

Core Responsibilities:

Strategic Demand & Capacity Operations Leadership:

Process Ownership: Design, implement,



and lead the general Sales & Operations Planning (S&OP;) process to perfectly align commercial targets, marketing initiatives, and clinic capacity.
Executive Governance: Establish and facilitate executive planning forums, driving consensus-based decision-making across Commercial, Clinical, Finance, Operations, and Supply Chain functions.
Change Management: Champion operational discipline across the organization, translating complex data into strategic insights for C-suite executives.

Macro Capacity & Resource Strategy:

Predictive Modeling: Standardize and scale network-wide capacity models to ensure optimal staffing, asset utilization, and resource availability ahead of demand curves.
Network Optimization: Analyze network performance to identify structural under-utilization or over-utilization; develop and execute data-driven redistribution strategies.
Cross-Functional Workforce Planning: Part

📌 Director of Demand (Barcelona)
🏢 Impress
📍 Barcelona