French Speaking Client Service Consultant FinTech
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, renowned for connecting exceptional multilingual talent with leading organisations across a wide range of industries. With a strong track record of placing professionals in high-impact roles throughout Europe and beyond, we pride ourselves on delivering tailored, people-first recruitment solutions that drive real business results. At Mercier Consultancy Group, we don't just fill positions — we build careers and transform professional lives.
Job Overview
Mercier Consultancy Group is currently recruiting for an outstanding French Speaking Client Service Consultant FinTech position in Greece, based on-site in the vibrant and cosmopolitan city of Athens. This is a remarkable opportunity for a French-speaking professional to join a fast-growing FinTech environment, delivering world‑class client support to end users of cutting‑edge financial technology platforms and digital payment solutions.



If you are passionate about FinTech innovation, committed to service excellence, and ready to launch or elevate your career through one of the most exciting jobs in Greece, this role is designed for you.
Key Responsibilities
- Provide prompt, professional, and empathetic client support to French-speaking users of FinTech products, including digital wallets, online payment systems, and financial management tools, via phone, email, and live chat.
- Guide clients through account setup, verification processes, and the onboarding journey within the FinTech platform, ensuring a smooth and positive experience at every touchpoint.
- Investigate, troubleshoot, and resolve client queries related to transactions, account security, payment processing errors, and platform functionality in a timely and accurate manner.
- Educate clients on the features, benefits, and correct usage of FinTech products and services, promo

📌 French Speaking Client Service Consultant FinTech (España)
🏢 Mercier Consultancy MD
📍 España