We're hiring on behalf of an established European fintech opening a new Madrid hub, as part of a broader expansion across the continent. Our client moved to Salesforce 3-4 months ago and needs someone to take it from day‑one implementation to a platform that actively drives pipeline and revenue. This is not a ticket‑fixing role. It's a strategic one.
What you'll work on:
- Own Salesforce as the system of record across Sales, Customer Success, and Partnerships, working alongside a qualified admin who handles configuration and build
- Manage and prioritise a structured backlog of improvements aligned to business OKRs, pushing back where needed
- Redesign processes that were built to mirror the old CRM rather than optimised from scratch
- Own data governance, data quality, and the underlying data structures across revenue systems
- Manage integrations with third‑party tools including call intelligence platforms
- Train and onboard sales users across multiple European markets (UK, Nordics, DACH, Italy, Benelux, France)

Requirements:




- Salesforce Administrator certification with hands‑on experience owning a Salesforce org day‑to‑day, not just certification on paper
- 3-4 years of dedicated sales operations experience where sales ops was your primary focus, not a secondary responsibility
- Background in SaaS, data provision, or a similar technology environment
- Process‑first mindset: you design the workflow before you pick the tool
- Structured approach to backlog management and roadmap ownership aligned to business priorities
- Comfortable being a critical friend to leadership: pushing back on unrealistic requests and communicating trade‑offs clearly
- Experience working across multiple regions and cultures

Familiarity with forecasting process design, compensation plan management, CRM migrations, or AI tooling is a genuine advantage.
Compensation:
55,000 to 65,000 EUR gross per year.
What's on offer:
- Real ownership of a Salesforce platform at a critical optimisation

📌 Sales Operations Lead (España)
🏢 Workfully
📍 España