We're hiring on behalf of an established European fintech opening a new Madrid hub, as part of a broader expansion across the continent. Our client moved to Salesforce 3-4 months ago and needs someone to take it from day‑one implementation to a platform that actively drives pipeline and revenue. This is not a ticket‑fixing role. It's a strategic one.
What you'll work on:
Own Salesforce as the system of record across Sales, Customer Success, and Partnerships, working alongside a qualified admin who handles configuration and build
Manage and prioritise a structured backlog of improvements aligned to business OKRs, pushing back where needed
Redesign processes that were built to mirror the old CRM rather than optimised from scratch
Own data governance, data quality, and the underlying data structures across revenue systems
Manage integrations with third‑party tools including call intelligence platforms
Train and onboard sales users across multiple European markets (UK, Nordics, DACH, Italy, Benelux, France)
Requirements:




~ Salesforce Administrator certification with hands‑on experience owning a Salesforce org day‑to‑day, not just certification on paper
~3-4 years of dedicated sales operations experience where sales ops was your primary focus, not a secondary responsibility
~ Background in SaaS, data provision, or a similar technology environment
~ Process‑first mindset: you design the workflow before you pick the tool
~ Structured approach to backlog management and roadmap ownership aligned to business priorities
~ Comfortable being a critical friend to leadership: pushing back on unrealistic requests and communicating trade‑offs clearly
~ Experience working across multiple regions and cultures

Familiarity with forecasting process design, compensation plan management, CRM migrations, or AI tooling is a genuine advantage.
Compensation: 55,000 to 65,000 EUR gross per year.
What's on offer:
Real ownership of a Salesforce platform at a critical optimisation phase, with adm

📌 Sales Operations Lead (España)
🏢 Workfully
📍 España