12 ago
|
Nacar Careers
|
España
12 ago
Nacar Careers
España
Apply for CX & Service Designer at Nacar Careers in Barcelona, CT, ES. This Full time on site position offers great opportunities for career growth. Born and based in Barcelona, Nacar is an award-winning Strategic Design Agency, impassioned by our agile and international team composed of over 90 creative professionals (design strategists, researchers, product and UX / UI designers, engineers, and overall creatives). We work with all-size clients from across multiple industries, collaborating in innovation and establishing solutions and product strategies that apply to Industrial, Digital, Brand and Service Design. We also contribute to their digitalization, by conceptualizing and prototyping new, human centered products and services around technological capabilities. With a hybrid-work model and adaptable working hours, we are powered by a culture of communication, collaboration, proactivity and positivity, always aiming to humanize technology experiences and to transform into the phygital future. Our offices, an urban oasis, are located in the beautiful Palo Alto,
an old factory in Poblenou, restored and converted into studios for designers and artists. Nacar was made to be a place where people can grow and impact the world, and we’re in continuous growth to always provide our best. Our team is connected by common challenges, eager to discover, envision and materialize new opportunities.
We’re currently looking for a Customer Experience (CX) Lead to drive the strategy and execution of exceptional customer and service design initiatives — shaping the end-to-end experience for our clients' customers across all touchpoints.
What will your day to day be like?
- Define and champion the overall CX strategy, translating business objectives and customer needs into actionable design roadmaps.
- Lead the design and iteration of end-to-end customer journeys and blueprints, applying advanced Service Design methodologies to optimise internal processes and frontline interactions.
📌 CX & Service Designer at Nacar Careers (España)
🏢 Nacar Careers
📍 España