We are one of the most promising startups of 2026 with headquarters in Spain. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere .
Backed by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets . We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals.
In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks.
We are creators who embrace dynamic environments and take on and build up projects from scratch.
Role | As a Senior Guest Relations, you will own the guest experience and operational performance of a defined portfolio of Ukio apartments. You will operate managing your assigned units, balancing guest satisfaction, operational reliability, and business performance. You will make autonomous decisions that directly impact service quality, property uptime, and portfolio results. Oversee the full guest journey - from check-in to post check-out - maintaining Ukio’s high service standards.
Take full ownership of your portfolio, monitoring operational performance and proactively addressing risks.
Use data and internal dashboards to analyze metrics and implement improvements in guest experience and operational efficiency.
Partner closely with internal teams (Operations, Sales, Property Management and Quality) to
📌 CRM Operations Senior Specialist (España)
🏢 Ukio
📍 España
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