Field Service Engineer (Desktop Support) – Barcelona, Spain
Join Excis – A Global Leader in IT Support & Infrastructure Services
At Excis, we deliver world‑class IT support solutions to enterprise clients across the globe. With operations in 190+ countries , 6,000+ engineers , and 200+ enterprise clients , we are committed to innovation, collaboration, and exceptional customer service.
We're looking for a Field Service Engineer (Desktop Support) to join our team in Barcelona, Spain . If you're passionate about IT support, enjoy solving technical challenges, and thrive in a fast‑paced enterprise environment, we'd love to hear from you
6,000+ IT Engineers worldwide
~ Career growth in a general IT organization
~ Deliver high‑quality onsite and remote IT support for end users across assigned locations.
~ Provide first‑line helpdesk and desktop support for hardware, software, and network‑related issues.
~ Perform desktop lifecycle activities including imaging, deployment, configuration, troubleshooting, and hardware replacement.
~ Manage user administration activities,



including Active Directory account management and access support.
~Support and maintain local IT infrastructure, including:

~ Windows workstations
~ Servers
~ Basic network components

Support mobile devices running iOS and Android.
Coordinate with internal engineering teams and external vendors for deployments, upgrades, migrations, and technical implementations.
Act as the primary Point of Contact (POC) for local IT support.
Ensure all incidents and service requests are logged, tracked, and resolved within SLA using ServiceNow or equivalent ITSM tools.
Assist with IT asset management, inventory tracking, stock control, and documentation.
Prepare inventory and asset reports, including trend analysis for recurring hardware failures.
Provide support to nearby locations when required.
Minimum 2+ years of experience in Desktop Support, IT Support, or Field Services.
Fluency in Spanish and English (spoken and

📌 Tech Support Engineer (España)
🏢 Excis Compliance
📍 España