Customer Care Coordinator – Nordic Region (España)

Customer Care Coordinator – Nordic Region (España)

12 ago
|
Leica Geosystems
|
España

12 ago

Leica Geosystems

España

About us

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Leica Geosystems, part of Hexagon, is a world-renowned Swiss precision instrument company with over 200 years of experience in measurement and survey technology. Headquartered in Heerbrugg, Switzerland, Leica Geosystems develops and manufactures products for surveying, geographical measurement, and construction, and is the integral market leader for geodetic instruments. Trusted by professionals across engineering, construction, mining, and public safety, Leica Geosystems combines a legacy of Swiss craftsmanship with cutting-edge digital innovation.
Hexagon is a global leader in sensors, software, and autonomous solutions with approximately 21,000 employees across 50 countries. Hexagon's Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world, enabling data-driven transformation across industry ecosystems.
Role & purpose of the position




- To provide efficient and courteous customer care to existing and potential customers based in the Nordic Region (Finland/Sweden).
- To provide the required office support for sales and support personnel
- Handling general enquiries from customers, sales

Duties & responsibilities
- Manage the sales order process through to billing using SAP status reports, ensuring that corporate guidelines on the method of shipment are adhered to.
- Ensure that sales orders are processed within agreed deadlines and that customers and the sales team are informed of delivery dates and any subsequent changes.
- Liaise with Sales and Technical Support to ensure that all deliveries are carried out in line with customer expectations.
- Liaise with Purchasing, Warehouse, Sales and Support to ensure timely dispatch of orders.
- Ensure that quotations are raised by the sales team for any order to be processed.
- Assist with the prompt resolution of custom

📌 Customer Care Coordinator – Nordic Region (España)
🏢 Leica Geosystems
📍 España

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