Technical Support Engineer- Hybrid, Location
A continuación se detalla todo lo que necesita saber sobre lo que implica esta ocasión, así como lo que se espera de los solicitantes.
Technical Support Engineer
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About the jobThe SAS/Programming and OSL team is looking for a Technical Support Engineer to provide technical support for customers using SAS programming technologies across SAS 9 and SAS Viya environments. Our team helps customers solve programming, integration, and usage challenges across Base SAS, CAS and Open-Source Languages (Python, R, Lua) as well as DATA steps, Procedures, Macro and Graph.
In this role,
you will join a highly collaborative global teamthat sits at the intersection of customer success, advanced programming, and product innovation. You will have the opportunity to deepen your technicalexpertise, work closely with colleagues across Technical Support and other divisions such as R&D;, Product Management, Professional Services and influence the customer experience by turning complex technical questions into clear, actionable solutions.
As aTechnical Support Engineer,you will:
- Provide technical support for customers who are using or troubleshooting enterprise-class SAS software applications and/or solutions including cloud-based environments and SAS programming capabilities in SAS 9 and SAS Viya environments, helping them resolve complex programming usage issues.
- Analyze, reproduce, diagnose, and document technical problems involving Base SAS, CAS, Python, R, Lua, and related open-source
📌 Technical Support Engineer (Madrid)
🏢 SAS
📍 Madrid