Location: Remote from Greece (relocation required)
Employment Type: Full-time
Languages Required: German (fluent), English (working proficiency)
Industry: Hospitality / Travel & Tourism
Position Overview
Our client, operating within the hospitality sector , is seeking a German-speaking Customer Support Agent to assist customers with inquiries related to accommodation, bookings, and travel services.
This is an entry-level opportunity . Candidates must be willing to relocate to Greece prior to employment. A relocation support package is provided.
Key Responsibilities
Provide customer assistance in German via phone, email, and online channels
Support guests with booking inquiries, reservation changes, cancellations, and general information
Handle customer requests in accordance with company policies and service standards
Maintain accurate records of interactions in internal systems
Ensure a professional and service-oriented communication approach




Escalate complex cases to the appropriate department when necessary
Candidate Requirements
Fluent written and spoken German
Good command of English (level B2)
Strong communication skills and customer-oriented mindset
Basic computer skills and ability to work with multiple systems
Willingness to relocate and reside in Greece
Preferred Qualifications (Advantageous)
Previous experience in hospitality, tourism, hotel operations, or travel services
Experience in customer-facing roles (front desk, reservations, guest services, call center, etc.)
Employment Conditions
Full-time employment contract
Paid onboarding and training
Relocation support package
Benefits in accordance with local labor regulations
Equal Opportunity Statement
All applications will be evaluated based on qualifications and role-related criteria.

📌 German-Speaking Customer Support Agent (España)
🏢 RDN Cons
📍 España