Are you a customer-focused professional who is passionate about delivering exceptional customer experiences? Do you have a high-energy, dynamic mindset and always strive to achieve the best in what you do? ⚡ Do you enjoy working in a fast-paced environment? ?
Then this role is for you
We have an exciting opportunity to join our team as a Customer Experience Agent in Valencia ?
You'll be joining an exceptional team that is passionate about delivering outstanding service to our customers and creating seamless logistics solutions worldwide. ?
What We Offer ?
At Maersk, we put you in the driver's seat of your own career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. ? We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a general scale.
With our presence in more than 130 countries, you'll have the opportunity to explore diverse career paths across borders, cultures, and disciplines. ? Wherever your ambitions lie, Maersk can help you get there.




We invest in our people through innovative learning and development programs, competitive benefits, and a culture that celebrates collaboration, performance, and growth. ?✨
Driven by a passion for progress and inclusion, we foster workplaces where every individual feels valued, respected, and empowered to succeed.
Key Responsibilities ?
? Manage and monitor the end-to-end shipment process.
? Coordinate with various stakeholders involved in shipment handling.
? Orchestrate the overall flow of end-to-end shipments.
? Deliver added value to customers by leveraging strong business knowledge and process understanding.
? Resolve queries from shippers, customers, Key Account Managers, and other stakeholders in a timely and professional manner.
? Maintain a customer-centric approach, proactively preventing errors and minimizing their recurrence.
? Prepare and submit documentation accurately and on time while keeping stakehold

📌 Customer Experience Consultant (Valencia)
🏢 A. P. Møller-Mærsk
📍 Valencia