Head of Marketplace Growth (Barcelona)

Head of Marketplace Growth (Barcelona)

12 ago
|
Service Club
|
Barcelona

12 ago

Service Club

Barcelona

Service Club is the leading recruitment and training platform for the delivery, mobility, and logistics sectors. We help top brands such as delivery platforms, courier companies, and mobility operators find, train, and onboard pre-vetted drivers and riders quickly and efficiently.
Our mission is simple — to make hiring in the service industry smarter, faster, and more sustainable. We combine technology, marketing, and human expertise to meet clients' recruitment targets while empowering jobseekers to upskill and succeed.
Role Overview
We are looking for a highly motivated and results-driven Head of Marketplace Growth & Partnership to build the world's leading "Benefits-as-a-Service" ecosystem. You will be responsible for the dual-growth engine: scaling our white-label marketplace for enterprise clients (Amazon, 3PLs) and executing a global B2C User Acquisition strategy to make Service Club Perks the "must-have" app for every independent Delivery Associate (DA) in the world.
Responsibilities
B2C User Acquisition (Growth): Design and execute the funnel to acquire DAs directly.



This includes performance marketing, referral loops (DAs inviting DAs), and organic social proof.
Marketplace Product Ownership: Treat the platform as a high-conversion e-commerce engine. Use data (Mixpanel, Hotjar) to optimize the "Click-to-Redeem" journey.
B2B White-Label Architecture: Ensure the platform remains modular, allowing us to "skin" and deploy bespoke versions for clients like Amazon while maintaining a single core backend.
Affiliate & Partner Mastery: Manage the technical and commercial relationships with general affiliate networks (Impact, CJ). Secure exclusive, high-margin deals that DAs can't find elsewhere.
Retention Logic: Turn perks into a reason to stay. Analyze data to prove the correlation between "Perk Usage" and "DA Lifetime Value (LTV)."
Feedback-Led Engineering: Work with Product/Eng to build "Self-Healing" features (automated link checking) and feedback loops that capt

📌 Head of Marketplace Growth (Barcelona)
🏢 Service Club
📍 Barcelona

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