Join Spendesk - Europe's leading spend management platform Spendesk is a 7-in-1 SaaS spend management platform used by 5,000+ companies across 35 countries. We help Finance teams take back control of their spending - replacing spreadsheets, paper receipts and manual processes with smart, automated workflows. Our clients love us because we're not just a tool - we're a genuine business partner.
We're now looking for a German-speaking Customer Success Manager to join our Barcelona team and own the relationship with our German-speaking clients.
Your Mission
You'll be the strategic partner our German clients rely on. Not a support role - a business partner role. Your job is to make sure they get real, measurable value from Spendesk, stay with us, and grow with us.
What You'll Do
Own your client relationships
Build strong, trusted partnerships with Finance Managers, CFOs and key decision-makers across the German market
Proactively advise clients on best practices and platform optimisation - anticipate their needs before they even ask




Drive adoption and ensure every client gets the most out of Spendesk from day one
Protect and grow revenue
Monitor account health and act early to mitigate churn risk
Identify expansion and upsell opportunities and work hand-in-hand with Sales to convert them
Maintain high NPS and customer satisfaction across your portfolio
Be the voice of your customers internally
Relay structured feedback to Product and Marketing teams
Contribute to the launch of new features to relevant customer segments
Collaborate cross-functionally with Sales, Marketing and Product
What we're looking for
Must-have
Fluent German - native or C2 level (non-negotiable for this role)
Professional English - working proficiency
A genuinely consultative mindset: you advise, anticipate and add value - you don't just answer tickets
Ability to manage a client portfolio independently with strong ownership
Analytical thinking: you use data to spot risks and opportunities early
Passi

📌 Customer Success Manager – German Market (Barcelona)
🏢 Spendesk
📍 Barcelona