Regional Customer Data Steward EMEA (Alcobendas)

Regional Customer Data Steward EMEA (Alcobendas)

12 ago
|
Gea Germany
|
Alcobendas

12 ago

Gea Germany

Alcobendas

Are you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region.
As our Regional Customer Data Steward EMEA, you will be the go‐to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division.
Responsibilities Own and monitor customer master data quality for the assigned region for the NPE division
Enforce GEA Group and divisional customer data standards, policies, and governance rules
Execute and steer deduplication, merging, obsoletion, and cleansing activities
Support and coach local customer data stewards and build a regional steward community
Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)
Support SAP S/4HANA (MDG‐C) and CRM operations and ensure compliance with customer data workflows
Support Transform360 data readiness, including data quality monitoring and validation
Provide transparency on data quality KPIs,



risks, and improvement progress
Perform testing of data‐related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current
Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)
Qualifications Experience in Master Data Management, preferably customer master data
Strong understanding of SAP S/4HANA Customer Master and MDG-C
Experience with CRM systems, preferably Sales & Service Cloud
Experience in a B2B, industrial, or project‐based business environment is a plus
Strong analytical and problem‐solving skills
Ability to work effectively acro

📌 Regional Customer Data Steward EMEA (Alcobendas)
🏢 Gea Germany
📍 Alcobendas

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