Account Director AOR ( Healthcare/ Pharma ) Madrid/Spain will not only have command of agency services but also influence strategic recommendations and client-side decision-making by being seen as the "agency lead" for their assigned brand/portfolio.
Location: Madrid/Spain
Keyword: experience: Client Facing Lead, (AOR) Agency Of Record , Patient Centric, Healthcare, Branding, Advertising, Positioning, Commercial Centric, Educational Material, Branding Material
Responsibilities:
Leadership Persona Account lead - Owns several brands or one large brand
An expert in all aspects of a client's business, being able to speak to the category, across channels/audiences, etc., and to the larger internal teams
Oversees account(s) totaling$4-6M+ in agency fee
Presence – Authoritative (informed) and strategic mindset when meeting with the team, agency leaders, or clients.
Masterful communicator with a combination of listening, speaking, and business writing skills; knows when to pick up the phone, when to be at the client, when to email




Ability to identify cautionary client/project concerns that warrant proactive agency solutions and escalate to senior agency leadership
Relationship Building Trust and personal equity with all cross-functional team members to be able to rally them when needed to address client needs
Regularly works with strategy to provide clear and proactive POVs on brand milestones, competitors, or market events.
External – Recognized as the leading voice in the clients' minds
Considers broader ways to "get a seat at the table" by developing relationships with the extended client team (e.g., research team, sales training, medical, etc.)
Fosters collaboration for innovative client solutions, always looking for ways to serve the client better and to grow their business.
Manages up with a clear narrative for the account overall; mentors junior staff to improve their performance.
Operational Proficiency Brand oversight - Accountable for all aspects of projects withi

📌 Account Director AOR (Madrid)
🏢 Indegene
📍 Madrid