Join a team of cybersecurity professionals and help Swiss Re to fulfil its mission in making the world more resilient. As the Senior Incident Coordinator, you'll play a crucial role in our cyber defense strategy, coordinating response activities, facilitating preparedness exercises, and driving improvement through thorough post‐incident analysis and documentation. You'll work in a hybrid setup, balancing work from home and the office premises.
About the Team The Cyber Incident Management team serves as the front‐line defense against cybersecurity threats across Swiss Re. We provide critical incident leadership and coordination, overseeing the triage, investigation, and containment of security events to minimize business impact. Our team excels in stakeholder communication and management during incidents, conducts post‐incident reviews to drive continuous improvement, and develops preparedness and resilience strategies. We also establish and monitor KPIs and metrics to enhance our security posture and response capabilities.
Your Role Exercise Planning & Facilitation: Design, organize,



and facilitate regular tabletop exercises and simulations to test and enhance the organization's incident response capabilities.
Response Coordination: Support incident response efforts by coordinating resources, scheduling meetings, and ensuring proper communication channels are maintained.
Documentation Management: Create and maintain comprehensive incident response documentation, playbooks, and procedures.
Post‐Incident Reporting: Compile detailed incident reports capturing timeline, actions taken, and impact assessments.
Metrics & Analysis: Collect, analyse, and report on key incident metrics to identify trends and improvement opportunities.
Lessons Learned: Facilitate post‐incident review sessions and document findings to enhance future response efforts.
Stakeholder Communication: Coordinate communications between technical teams and business stakeholders during and after incidents

📌 Senior Incident Coordinator (Madrid)
🏢 Swiss Re
📍 Madrid