Job Description
This role sits within Global IT Production, reporting directly to the Global Head of IT Production, with end-to-end accountability for the reliability, security, governance, and operational excellence of the company's general Cloud and Data Center platforms.
The position leads an Infrastructure‐owned Cloud & Data Center organization, responsible for ensuring that production platforms are stable, resilient, compliant, and cost‐efficient, while enabling application and digital teams through standardized, automated, and well‐governed infrastructure services.
This is a senior infrastructure leadership role, focused on production readiness and operational discipline. It does not own application development or product roadmaps, but serves as the authoritative platform owner and senior escalation point for all Cloud and Data Center services.
Purpose of the Role
To own, operate, and continuously improve the company's global hybrid Cloud & Data Center production platforms, ensuring enterprise‐grade service delivery across availability, performance, security, cost, and risk.
Key Responsibilities
Cloud & Data Center Production Ownership
Own global Cloud & Data Center production platforms (Azure‐first, hybrid connectivity, on‐prem).
Act as single point of accountability for platform stability, availability, and resilience.
Ensure SLAs, SLOs, and compliance standards are consistently met.
Strategy, Governance & Standards
Define and enforce cloud and infrastructure governance (landing zones, networks, RBAC, security, policies).
Establish production reference architectures and deployment standards.
Ensure alignment with Enterprise Architecture and Security within IT Production ownership.
Operational Excellence & SRE
Own availability, performance, capacity planning, and incident management.
Embed SRE practices (SLOs, error budgets, post‐incident reviews).
Act as senior escalation authority for major production incidents.
Security, Compliance & Change
Ensure complianc
📌 Global Head of Cloud (Madrid)
🏢 SGS
📍 Madrid