Overview Senior AI Product Manager — Travel Tech Barcelona, Spain · Full-time · On-site
At SMYT, we are partnering with a fast-growing AI travel-tech company backed by leading industry investors to find a Senior Product Manager ready to own a product that is genuinely reshaping how the industry operates. This is not a traditional PM role.
Our client is at the forefront of AI-powered travel operations, reshaping how the industry handles complexity at scale, with real traction, real customers, and a product already in production at some of the world's leading travel companies.
We are looking for a travel industry veteran who understands how airline distribution actually works, knows their way around a GDS, and wants to apply that expertise where the underlying AI is moving faster than any roadmap.
Responsibilities You will own the core AI product end-to-end — from discovery and prioritisation to delivery:
Lead the full post-booking servicing scope: exchanges, refunds, cancellations, IRROPS, and traveller comms




Translate customer calls and operational workflows into PRDs the engineering team can build with conviction
Shape how agentic systems handle ambiguity — escalation logic, quality evaluation, product evolution
Drive alignment through clear written communication: PRDs, decision memos, API specs
Partner daily with Engineering, Customer Success, and Sales to deliver outcomes, not outputs
Help build the product playbook future hires will use — you are early enough that it is still being written
What are we looking for? 4+ years as a PM in B2B SaaS with a track record of shipping end-to-end
Hands-on experience in travel tech or airline distribution — PNRs, fare rules, exchange and refund logic. This is a requirement, not a preference
Deep GDS fluency (Amadeus, Sabre, or Travelport) — NDC vs. EDIFACT, schedule change, IRROPS. No translator needed
Technical range: API specs, backend conversations, translating constraints into trade-offs
Strong written communication — PR

📌 AI Senior Product Manager _ Traveltech (Bellprat)
🏢 Smyt
📍 Bellprat