Description: We are looking for Danish speakers to work in the sunny city of Malaga

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.

The mission of the team seeking this role is to provide world-class support to customers for a growing start-up. The key objective of the Customer Support Agent is to resolve users’ issues and provide constant support. If you're a service-minded Danish speaker looking for your next job in Malaga, we'd love to hear from you

Responsibilities

To contribute individually, and as a team member, to demonstrate excellent Quality and Productivity standards that meet, or exceed, client requirements.
To provide users with solutions through information-gathering, analytical troubleshooting and query research
To deliver a high-quality, smooth, unique and versátil customer experience.
To protect confidential and sensitive information and materials
To demonstrate excellent attendance and punctuality
To operate with honesty,



integrity and transparency in all aspects of the work.

Duties:

To handle queries via the client’s tools and systems (currently through phone calls and email)
To proactively contribute to the achievement of agreed Service Levels
To complete all training requirements deemed appropriate for the role, at induction and ongoing.
To perform any other ad hoc tasks as required for the execution of the client contract.

Essential competencies:

The suitable candidate must have a deep-rooted passion for delivering success. The suitable candidate will have formidable experience and working knowledge of:

Excellent communication & interpersonal skills, and highly customer-focused
Excellent organizational skills
Quality focus and Policy adherence
Analytical skills and a keen focus on problem-solving; goal- & service-oriented
Understanding of, and continuous contribution to, team success
Flexible, innovative & adapta

📌 Danish-speaking Customer in Malaga (Málaga)
🏢 Nordic Jobs Worldwide
📍 Málaga