Luxury Automotion Expert - Spanish & English - Madrid
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Madrid, Spain, ES
Job Description:
Join Us
Customer Service Agent with Spanish & English
Foundever is expanding and we are looking for Customer Service Agents to join an exciting automotive project, based at our Madrid offices.
Your main responsibilities
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- Provide multi-channel customer support.
- Handle customer inquiries, requests, and incidents efficiently.
- Deliver an excellent customer experience in line with brand standards.
What we offer
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- Permanent contract.
- Full-time position (39 hours per week).
- Rotating schedule from Monday to Friday, between 7:50 a.m. and 8:00 p.m.
- Gross annual salary: €22,100 (language bonus included).
- Additional bonus of up to €400 gross per month for availability outside regular working hours during weekends.
- Paid initial training lasting 3 weeks, from Monday to Friday, 9:00 a.m. to 6:00 p.m.
- Training start date:
03/08/2026.
- A stable role within a general, people-centered company.
Requirements
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- Previous experience in customer service.
- Native or bilingual Spanish.
- Advanced level of English (minimum C1).
- Portuguese language skills are a plus.
- Customer-oriented mindset and good digital skills.
Work location
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- On-site position at our Madrid offices: Paseo Imperial 14, 28005 Madrid.
Start date
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- 03/08/2026.
At Foundever, we invest in you
We support your professional and personal development through a comprehensive well‑being approach:
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- Move Well: workout routines and healthy habits
- Eat Well: nutritional content and practical guides
- Live Well: work‑life balance, mindfulness, and stress management
- Do Well: social impact initiatives and volunteering
Create your best moments. Join #FoundeverLife. xqbhyrx
The Company is committed to equality, diversity, and inclusion for all ind
📌 Luxury Automotion Expert (Madrid)
🏢 Sitel
📍 Madrid