TikTok Shop - Spain Shopping Center Operations Manager, Madrid (Chinese Speaker)
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Location:
Madrid
Employment Type:
Regular
Job Code:
A76579
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Responsibilities
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- Channel Operations: Own Shopping Center channel assortment management and subsidy strategy optimization; leverage local Spanish consumer trends and key category seasonal demand to identify product opportunities, develop campaign plans, and drive execution
- Product Incubation: Improve product cold-start efficiency in the Spanish market, developing incubation strategies from the first order (0-to-1) through scaling (1-to-10), to improve product sell-through efficiency
- User Operations: Optimize the user journey to improve Shopping Center visit penetration and engagement rate; design and execute refined subsidy strategies (coupon packs, BXGY, channel subsidies, etc.)
and evaluate subsidy ROI; develop new customer acquisition and existing customer retention strategies to optimize full user lifecycle value
- Cross-team Strategy & Execution: Partner with Product, Algorithm, Recommendation, GNE and central operations teams to identify traffic, assortment and user experience issues, and translate insights into actionable product or operational improvements
What We Offer
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- Opportunity to build the Shopping Center business from the ground up on a leading global short-video e-commerce platform
- A high-growth business track with rapid accumulation of full-chain cross-border e-commerce experience
- A diverse international team with an open and inclusive work culture
- Competitive compensation and benefits package
This role is based in our Madrid office.
Qualifications
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- Language: Fluent in Chinese to be able to work with Chinese internal teams based in Mainland China. Fluency in English to be able to work with local stakeholders. Skille
📌 TikTok Shop (Madrid)
🏢 Tiktok
📍 Madrid