Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

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Role Summary
As a service supervisor you are responsible for the management of all operational aspects and for the profit and loss account for a site.



You will also be responsible for expanding and exploiting the service potential as well as ensuring and increasing customer satisfaction.

Responsibilities

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- Management of a team
- Ensuring and optimizing the operational KPIs
- Support of existing customers and acquisition of new customers in coordination with the sales department
- Conducting sales talks and concluding orders and service contracts
- Monitoring and responsibility of the profit and loss account for a site
- Optimization and continuous improvement of process flows in the service department
- Initiation of projects to increase efficiency
- Active participation in the development and implementation of innovative service processes
- Interface management with internal engineering, external service providers, purchasing, quality and other service location
- Evaluation and reporting of operational key figures in an international environment
- Enforcement of safety and quality expectations
- Support

📌 Supervisor, Customer Service (Coslada)
🏢 Flowserve
📍 Coslada