Experteer Overview

La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.
As Engineering Director for Acquisition u0026amp; Retention, you shape and lead large-scale software initiatives that drive new customer acquisition and sustained engagement. You will align engineering strategy with business priorities, improve system quality and ownership, and scale capabilities across loyalty, pricing, and customer experience. You’ll champion AI-enabled delivery and cross-team collaboration to accelerate impact while maintaining sustainable engineering practices. This role offers influence over a multinational tech stack and opportunities to transform how customers discover and stay with the brand.

Compensaciones / Ventajas
• Define and lead engineering strategy for Acquisition u0026 Retention aligned with business outcomes
• Drive simplification and scalability across loyalty, pricing, customer communications, data, and growth experiences
• Improve engineering maturity across planning,



architecture, quality, reliability, observability, and incident management
• Identify pragmatic opportunities for AI and automation to boost developer productivity and operational efficiency
• Balance short-term delivery with long-term technical sustainability
• Develop engineering strategy incorporating emerging tech and AI-enabled delivery models
• Ensure architectural integrity and scalability across systems
• Implement metrics for productivity, cycle time, MTTR, deployment frequency, and quality
• Own OPEX and CAPEX planning, forecasting, and budget control
• Establish security, privacy, and compliance standards across engineering
• Partner with Product, Design, Analytics, and Business teams to deliver high-impact experiences
• Lead talent management, hiring, and leadership development
• Foster a culture of innovation, transparency, ownership, and continuous improvement
• Own en

📌 Engineering Director (Madrid)
🏢 zooplus
📍 Madrid