Fashion Customer Representative (Dutch

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- speaking) On-site TR05 page is loaded## Fashion Customer Representative (Dutch
- speaking) On-site TR05locations: ESP Barcelona
- C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1730057Job Title:Fashion Customer Representative (Dutch
- speaking) On-site TR05Job DescriptionAre you
passionate about fashion
Leader in premium fashion and lingerie, is looking for a
Fashion Customer Representative
who embodies confidence, style, and a true customer-first mindset.

This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment.
Why You’ll Love Working with Us
At Concentrix, you won’t just answer questions — you’ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.Expect a dynamic,



supportive environment where your passion for fashion, communication, and customer care becomes your superpower.
Your Day-to-Day:
- Deliver exceptional customer support through phone, email, chat, and digital channels- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood- Maintain expert knowledge of products and collections- Log and manage all interactions within our systems, meeting SLA and quality standards- Escalate issues as needed to ensure seamless customer satisfaction- Collaborate with Team Leaders, support teammates, and attend regular meetings- Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed
What You Bring to the Team:
- C2 Dutch and advanced English skills- Experience in customer service, ideally within a Contact Centre environment- Strong communication skills — written, verbal, warm, and professional- Ability to build rapport quickly and show genuine empath

📌 Fashion Customer Representative (Barcelona)
🏢 Convergys
📍 Barcelona