Fashion Support Consultant (Italian-speaking)

Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.
- On-site
- IN02Applylocations: ESP Barcelona
- C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1745229Job Title:Fashion Support Consultant (Italian-speaking)
- On-site
- IN02Job Description
Experience the power of a game-changing career
Ready to ditch the ordinary and embrace the extraordinary? We’re a general technology and services leader that powers the brands of the future.

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a
Fashion Support Consultant in Barcelona (On-site),
you will be part of our team of game-changers who are powering the brands of the future in Fashion.

As a
Fashion Support Consultant
on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, pager,



or other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
Concentrix is a great match if you:
- Are proficient or bilingual in Italian plus an advanced level English or Spanish
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers’ need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
It will be a plus if you have:
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus
What’s in it for you
- 39 hours/week contract: Monday to Friday 09:00 to 18:00
- Salary 19623 euros gross/year + up to 1.200 euros gr

📌 Fashion Support Consultant (Barcelona)
🏢 Convergys
📍 Barcelona