Technical Support Advisor (Barcelona)

Technical Support Advisor (Barcelona)

12 ago
|
Concentrix
|
Barcelona

12 ago

Concentrix

Barcelona

Technical Support Advisor (German - speaking) Hybrid -MA05

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Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Technical Support Advisor in Barcelona (Onsite), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role
In everything we do,



we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

At Mahle SBS as a Technical Support Advisor on our team, you will:

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- Provide technical support and assistance to customers via e-mail and phone.
- Addresses, responds and resolves to customer inquiries on products and services, including installation, operational functions, troubleshooting and maintenance.
- Provide response in a timely manner to customers queries and focuses on building close long-term client relationships.

We are looking for a passionate candidate with a high sense of Teamwork.

Key Responsibilities & Tasks

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- Delivers training to OEM´s and assemblers as per request and business needs.
- Deploys high level knowledge in the market and collect information for corrective action & improvement.
- Takes control of OEM´s claim by escalating to key company areas if necessary.
- Coordinates with Supply Chain d

📌 Technical Support Advisor (Barcelona)
🏢 Concentrix
📍 Barcelona

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