Customer Service Representative with High Level of EnglishOur client is a leader in foot health, dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting-edge research, innovative development, and collaborative partnerships, they strive to unlock the full potential of human movement by prioritizing foot health and well-being.

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What's your Mission?
- Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.
- Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.
- Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.
- Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions.
- Brand Ambassador:



Authentically represent the brand and its values in every interaction, fostering positive customer relationships.

Requirements
- Excellent Communication: Fluent in English with exceptional grammar and spelling.
- Customer-Centric Approach: A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding.
- Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail.
- Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively.

Benefits
- Start Date: January 2026
- Position: Customer Service Representative
- Hours: 39 hours/week
- Work Schedule: Monday to Sunday between 10 pm & 7 am
- Salary: €18,095 gross per year
- Holidays: 24 calendar days
- Work Model: Hybrid or Work From

📌 Customer Service Representative with High Level of English (Barcelona)
🏢 CPM CX Centre
📍 Barcelona