Customer Experience Specialist (Dutch-speaking)

Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
- On-site
- Automotive Industry JL01Applylocations: ESP Barcelona
- C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1746796Job Title:Customer Experience Specialist (Dutch-speaking)
- On-site
- Automotive Industry JL01Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future.

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as an
Customer Experience Specialist
in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.
What you will do in this role




- Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product
- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects
- Ensure all customer interactions align with the quality standards and premium positioning of the brand.

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Concentrix is a great match if you:
- Are bilingual or proficient in Dutch and English
- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies
- Bring experience in customer service or sales — ideally within t

📌 Customer Experience Specialist (Barcelona)
🏢 Convergys
📍 Barcelona