Digital Platform Analyst – Product Information Management (Barcelona)

Digital Platform Analyst – Product Information Management (Barcelona)

12 ago
|
Agilent Technologies
|
Barcelona

12 ago

Agilent Technologies

Barcelona

Support Ongoing Initiatives

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.

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- Act as a subject matter expert (SME) to onboard new divisions and products into PIM.
- Develop relationships with divisional and business unit subject matter experts and product content specialists (PCS).
- Coordinate with stakeholders to define and expand data models and attribution for new products and acquisitions.
- Work with PCS to expand product and classification hierarchies to reflect NPIs, business acquisitions, and divisional consolidations.
- Support ideation, development, and training elements of digital service solutions in collaboration with business stakeholders in alignment with business objectives.
- Support cross-functional projects in partnership with Digital Product and Platform Owners, DS/IT, Finance, and customer operations centers to refine broad concepts and customer requirements into structured IT requirements that enable execution.

Support PIM System Users





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- Manage governance operational processes, including Service Desk requests.
- Implement governance requests to support the OneAgilent omnichannel data model.
- Coordinate cross-functional tasks with content strategists and information architects to improve customer experience.
- Empower the localization team to operationalize translation processes.
- Drive continuous initiatives to improve the operational efficiency of PIM.
- Participate in Digital Channel projects to expand the PIM footprint for enhanced omnichannel experiences.
- Translate VOC (Voice of Customer) into actionable insights and partner with the digital portfolio manager to develop a long-term digital service product roadmap in collaboration and alignment with Product Marketing and other key stakeholders.

Create and Deliver User Documentation and Training

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- Develop and manage user documentation, including operational and

📌 Digital Platform Analyst – Product Information Management (Barcelona)
🏢 Agilent Technologies
📍 Barcelona

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