Position Summary
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The Learning Management System (LMS) Specialist is responsible for the day-to-day administration, support, and continuous improvement of the organization's Learning Management System, with a strong emphasis on Workday Learning. This role ensures a seamless learning experience by managing learning programs, maintaining system integrity, supporting users, and providing reporting and analytics that enable organizational learning initiatives. The idóneo candidate is highly organized, customer-focused, technically proficient, and experienced in administering enterprise learning systems.
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- Administer and maintain the organization's Learning Management System (LMS), with hands‑on responsibility for Workday Learning.
- Configure and manage courses, curricula, certifications, learning journeys, instructor‑led training, virtual classes, and online learning programs.
- Coordinate course scheduling, enrollments, attendance tracking,
completions, and learner communications.
- Upload, test, publish, and maintain digital learning content while ensuring data accuracy and quality.
- Provide timely technical support to learners, instructors, and business partners by resolving LMS‑related issues and responding to user inquiries.
- Generate and analyze LMS reports and dashboards to monitor compliance, learner engagement, and training effectiveness.
- Perform routine audits to ensure learner records, assignments, and course completions are accurate and up to date.
- Collaborate with Learning & Development, HR, HR Technology, and external learning vendors to support learning initiatives, system enhancements, and integrations.
- Participate in testing, validation, and implementation of Workday updates, new functionality, and LMS enhancements.
- Develop and maintain LMS documentation, operational procedures, and user guides to suppor
📌 Learning Management System Specialist (Pol)
🏢 Sonoco
📍 Pol