Are you passionate about customer service? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are looking for you if you enjoy customer contact and know how to handle demanding customers.
La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
YOUR ROLE AT SIXT
In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer‑oriented manner via email or phone, then creating orders and reserving the requested vehicles.
YOUR SKILLS MATTER
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- Customer Orientation: You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction.
- Language Proficiency: Fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus.
- Effective Communication: You are open‑minded,
communicative, and enjoy writing and making phone calls.
- Flexibility: You can adapt to a dynamic and ever‑evolving work environment, including availability for night shifts.
- Teamwork: You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation.
- Solution‑Focused: You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction.
- You have initial experience working with MS Office programs (Word, Outlook).
- You work reliably, independently, and are service‑ and solution‑oriented.
WHAT WE OFFER
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- Permanent Contract: (Contrato fijo) A stable project with opportunities for progression.
- AI at your fingertips: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in ever
📌 German Speaking Agent Replacement Reservation (Ibiza)
🏢 Sixt
📍 Ibiza