Company Description:
- MSX International Group is the leading integral provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

With more than 25 years of industry experience, our multilingual and multicultural Contact Center operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service.

Today, our team comprises over 140 professionals.- Do you have strong communication skills, a proactive attitude, and a passion for customer service?_

Become our Customer Service Representative

Your daily tasks will include:
- Following up with customers until their inquiries are fully resolved.




- Making reminder calls and following up on incidents to achieve maximum satisfaction.
- Updating databases, drafting reports, and creating summaries.

Qualifications
-:
- We are looking for you if:
- You have a C1 level of English and are fluent in French.
- You are available full-time.
- You are a great communicator: You know how to speak with people, both on the phone and through written messages, and you love making connections.
- You are detail-oriented & organized

Experience is a plus _Y_ou’ve worked in customer service, sales, or any people-focused role before, that’s even better
Additional Information:
- What we offer:
- Permanent contractfrom day one.
- Salary: €20,000 gross per year.
- You will be working from our Barcelonaoffice in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period. Our office is located at Carrer de la Constitució, 1. San Just Desvern.
- Be part of a great team of professiona

📌 Customer Service Representative (Sant Just Desvern)
🏢 Msx International
📍 Sant Just Desvern