Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing general workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

Key Responsibilities

Client Onboarding & Project Management
- Lead end-to-end client onboarding, including initial discovery, platform configuration, data migration, testing, and go-live support.
- Develop and manage comprehensive project plans, ensuring milestones and deadlines are met across all phases of the implementation.
- Collaborate with client stakeholders to understand business needs and payroll requirements, tailoring solutions accordingly.
- Maintain consistent, proactive communication with clients throughout the implementation journey.
- Identify risks or blockers early and implement mitigation strategies to ensure successful project delivery.




- Leverage AI-powered workflows and automations to streamline onboarding activities, project tracking, customer communications, documentation, and implementation reporting.

Problem Solving & Cross-Functional Collaboration
- Work closely with internal teams—Product, Account Management, Support, and Engineering—to resolve issues and deliver optimal client outcomes.
- Implement solutions to recurring challenges and contribute to process improvements that enhance client satisfaction and operational efficiency.
- Identify opportunities to use AI tools and automations to improve collaboration, issue resolution, and communication across implementation teams.

Process Optimization & Feedback Loops
- Collect client feedback and analyze implementation trends to inform continuous improvement initiatives.
- Partner with Product and Implementation Leadership to suggest enhancements based on client pain points, product limitations, o

📌 Implementation Manager (Barcelona)
🏢 Papaya Global
📍 Barcelona