Customer Success Coordinator (Barcelona)

Customer Success Coordinator (Barcelona)

12 ago
|
Ecovadis
|
Barcelona

12 ago

Ecovadis

Barcelona

Company Description:
- Work smart, have fun and make an impact
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Learn more about our team and culture on EcoVadis careers page.

We are looking for an individual that can support customers throughout the Germany, Austria, Switzerland (DACH) region. Fluency in English and German is required, Polish is a plus but not mandatory.

Sustainable procurement has gained in importance and maturity over the past decade and is on the top of most of the Fortune 500 corporate agendas. Leading organizations are taking on strategic initiatives and goals in this space. As a digital SaaS solution, EcoVadis is designed to help such companies scale their initiative across their entire integral supply chain.



This requires good understanding of the solution by all impacted stakeholders and adoption of the principle of sustainable procurement, on all levels of our customers' procurement organization. The Customer Success team manages the strategic deployment and account management of the EcoVadis solution with our customers.

EcoVadis is looking for a dynamic Customer Success Coordinator, driven by sustainability, to join our DACH team in Barcelona, bringing energy and passion in a positive environment to manage the success of EcoVadis' customers.

Your primary responsibility is to provide operational management of customers’ EcoVadis programs, in support of the Customer Success team.

Your responsibilities will include (but will not be limited to):
Customer operational management:
- Working with global Account Managers to ensure the effective implementation of the EcoVadis solution for global customers regionally.
- Manage a combination of customer facing and non-customer facing operational respo

📌 Customer Success Coordinator (Barcelona)
🏢 Ecovadis
📍 Barcelona

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