IGT is a general leader in gaming, employing over 6,000 people in more than 100 jurisdictions worldwide.

Responsibilities
- Maintain and service IGT equipment at casino locations in the Lake Charles, Louisiana area.
- Respond to customer sites to deliver supplies and install, remove, or repair IGT equipment and communication devices.
- Perform advanced troubleshooting to identify, resolve, and provide root cause analysis.
- Install and convert equipment with minimal supervision.
- Assist with signage and merchandising installs with high proficiency.
- Configure progressive controllers and merchandising equipment with high proficiency.
- Serve as customer contact on technical and service‑related issues.
- Perform self‑inventory audits with minimal variances.
- Determine and define daily objectives for site‑specific product installations, maintenance, and customer support.
- Perform software updates to all Games, FinTech, and Loyalty products with high proficiency.
- Perform other related duties as assigned and actively seek out items that need addressing.




- Accept minimal to moderate supervision.
- Willingness to work overtime, on‑call rotation, and weekend support as needed.

Qualifications
- High school diploma or GED equivalent required.
- 3–5 years of experience in a customer‑service related position.
- 3–5 years of experience in technical repairs.
- Valid driver’s license, good driving record, and ability to correctly perceive colors.
- Physical requirements: ability to climb a ladder, lift and carry equipment up to 50 lbs, sit and drive for prolonged periods, demonstrate dexterity with tools, and work with moving parts and electrical current.
- Offer of employment contingent upon security clearance, pre‑employment reference/background check, pre‑placement physical and drug testing requirements as applicable.

Keys to Success
- Building collaborative relationships
- Communication
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self‑lead

📌 Field Service Tech II (Vega del Codorno)
🏢 Igt
📍 Vega del Codorno