Responsibilities
- We are looking for an IT Support Specialist to provide exceptional technical support to our global team
- Yes, we’re geeks. But everyone needs someone to tell them to restart the router with a smile
- Reporting to the IT Team Lead, you will work closely with the general IT support team to keep everything ticking like a Swiss clock in our office in Torre Glories
- To us, IT support isn’t just about connecting cables or looking at code—it’s also about people.
- When things go wrong (and they do), you’ll bring a collaborative, and friendly attitude to your work and colleagues.
- If you are a natural team player who loves solving puzzles and helping others, you’ll have tons of options here to upgrade your skills and learn something new
- Provide onsite and remote IT support to employees across multiple global locations
- Troubleshoot hardware, operating systems, cloud productivity tools, user accounts, network connectivity, peripherals, and business applications
- Manage employee onboarding, offboarding, device provisioning, account lifecycle,



and access management
- Configure, deploy, maintain, and troubleshoot Windows and macOS endpoints
- Manage support tickets, ensuring timely resolution, documentation, escalation, and excellent customer service
- Support endpoint management, software deployment, patching, device compliance, and asset lifecycle management
- Assist with office network support, meeting room technology, backup operations, and endpoint security
- Maintain IT documentation, contribute to global IT projects, and promote security best practices across the organization

Benefits
- Build something that changes the world
- Friendly, get ship done environment
- Work alongside outstanding talents
- Team building events (that don’t suck)
- ESOP packages

Qualifications
- Self-motivated, organized, and able to manage priorities in a fast-paced global environment.
- Strong troubleshooting skills across Windows, macOS, hardware, networking, cloud

📌 IT Support Specialist (Barcelona)
🏢 WebCargo
📍 Barcelona