Role Overview

The Senior Account Executive is responsible for owning, retaining, and expanding a portfolio of TraceLink Enterprise customers within an assigned territory. This role is accountable for driving net revenue growth through renewals, upsell, and expansion by executing TraceLink’s enterprise sales methodology, value framework, and defined sales process. You will operate as a trusted advisor to C‑suite and senior business leaders, aligning customer strategic priorities to TraceLink’s solutions and differentiated value. Success in this role requires strong account planning, disciplined opportunity management, and close collaboration with Account Development Reps (ADR) and Solutions Consulting.

Responsibilities
- Own a defined portfolio of Enterprise accounts with full accountability for retention, expansion, and revenue growth
- Develop and execute account‑level growth strategies aligned with customer business objectives, TraceLink’s value framework, and regional sales priorities
- Build and maintain trusted executive relationships with economic buyers, decision‑makers,



and key influencers
- Act as the primary point of contact and quarterback for the customer relationship
- Lead opportunities through TraceLink’s end‑to‑end enterprise sales process, from discovery to close
- Conduct customer‑centric discovery to identify business problems, value drivers, and success criteria
- Translate customer needs into clear value‑based proposals tied to measurable outcomes
- Partner with Solutions Consultants to deliver compelling value‑led demonstrations and presentations
- Drive effective deal qualification, opportunity progression, forecasting, and close plans
- Proactively manage renewals and contract extensions, ensuring high retention rates
- Identify and execute upsell and cross‑sell opportunities within existing accounts
- Address customer risks, requests, and escalations in partnership with Customer Success and Support
- Ensure customers realize and articulate

📌 Senior Account Manager (Barcelona)
🏢 TraceLink
📍 Barcelona